The customer should pay in advance during the order process, using either creditcard or iDeal.
If incorrect data (container number, terminal or after/before gate-in) has been provided by customer, the customer should cancel order by contacting the terminal using the contact details on the website. If an order cannot be carried out by Hutchison Ports Delta ll the terminal will cancel the order and send an e-mail to the customer. In both cases we will refund the payment to the creditcard or bank account of the customer within 14 days, but in the first case we will deduct a 2.50 EUR charge for the transaction costs.
The rate for weighing a container which is already at the terminal is 150.00 EUR per container which has to be paid online when ordering the container weighing service. The rate includes the handling and transport of the container from the stack to the weighing facility and back, as well as weight generation and data transmission. The rate is €90.- and includes the weight generation and data transmission.
The container number needs to be known at the moment of request.